Reliable Organization of Gorilla Trekking Experience I was very satisfied with the Gorilla Trekking Experience. It was a true once in a lifetime experience. With Safari 2 Gorilla Tours Ltd I especially liked the fast and reliable communication with Aron who usually answers the same day when you ask questions via WhatsApp or Email. The money for the Gorilla-Trekking could easily be paid via MTN money transfer, however also bank transfer or cash payment would have been possible. Aron picked me up from my hotel at Lake Bunyonyi and drove me all the way to Mgahinga National Park. In the National Park they have their own guides. So Aron and his colleagues waited for me outside until the Trekking was over and then drove me back to Lake Bunyonyi.

I totally recommend it Aron is very professional, the tour went perfectly. He was always very attentive to my needs, flexible and, without a doubt, very kind. I totally recommend it.

Not recommendable We booked a combined trip to Rwanda and DRC. The services in Rwanda were close to what was offered. In DRC, however, Aaron tried to rip us off. Instead of the 3-star lodge we had booked and paid for, they wanted to put us up in a room without any standard (no water, used towels). We had to spend a night there and really struggle to get to the lodge we had booked. The Congolese guide kept telling us that he had not received any money from Safari 2 Gorilla Tours and therefore could not pay for the services we had booked. Aaron only gave us completely idiotic excuses like Covid, no cook in the lodge (all lies, there were good staff in the lodge). Safari 2 Gorilla Tours is not recommended because they are dishonest and that is dangerous when paying in advance. 2 hours before departure we were suddenly informed of the change in accommodation, where there was no way of defending ourselves. Should tours deny this, photos of paid and received services as well as price and itinerary follow.

Great time in Uganda In February, I had the opportunity to travel around Uganda with Safari 2 Gorilla Tours Ltd. Great impression and great experience. We drove across the country from Kidepo Valley Park in the north to Mgahinga Park on the southern tip of Uganda- a unique opportunity to see mountain gorillas. Excellent tour guides Martin and Barnice- professional and enthusiastic. Thanks to them I learned a lot and, above all, I spent an amazing and unforgettable time in beautiful Uganda. I highly recommend

Great private taxi transfer service! Normally we travel independently but because of Covid-19 we try not to use public transport on this trip. Safari 2 Gorilla Tours offered us private taxi transfer service with good value for money multiple times: from lake Mburo to Rushaga, Rushaga to lake Bunyonyi, lake Bunyonyi to Kampala, Kampala to Jinja and Jinja to Entebbe.
Communication via WhatsApp to make arrangements went very smooth with Aron being quick and clear in his responses.
Aron drove us most of the time, but we also had a ride with driver Barnice. Every time they were in time, most of the times even early to make sure we could leave whenever we wanted. The service was more than just a private taxi service: Aron told us many interesting things about Uganda and let us taste some local food. That really made our trip more colourful and interesting.They know a lot of good places all over the country, like restaurants and accomodation. Although we organized our trip by ourselves, that was still an advantage. Above that, Aron uses his business in Uganda to help other Ugandans as well.

We would definitely recommend to travel with Safari 2 Gorilla Tours.

Rwanda - GO NOW! I decided to book at trip to Rwanda in September and within a month I was staring at Muhoza. I could not have pulled off such a successful trip without Safari 2 Gorilla Tours and Aron. S2G’s planning, communication, and execution of schedule was key to a solo traveler such as me, particularly during these challenging covid times. Because no one is getting back out there yet, I essentially had private tours for a totally reasonable cost. Aron customized two tours for me, and I went on both of them (starting and returning to Kigali, I was in Rwanda the whole time). Tour one was a five-day, three-park primate adventure, with Danny as my trusted driver/tour guide/translator/and all-around great company! Much joy was driving between the parks, seeing all of Rwanda and her busy, productive people and learning about the local culture from Danny. Tour two was a three-day Akagera NP safari, with a full day of game drive and a morning boat tour of Lake Ihema. Danny was again my driver/compadre for the Akagera tour. He actually drove the 8 hour park loop as Gisele and I spotted all of the safari animals – again, private tours right now! The hotels they selected along the way were very nice (especially the Ingagi Park View Lodge), and the schedule allowed for downtime between the activities. This was a totally unique adventure during a weird, strange time. But Rwanda has this covid issue under control as well as any other country in the world. If you want the feeling of being the “only one there”, right now is the time to go, Rwanda is the place to go, and Aron at Safari 2 Gorillas is the guy to call!
Jon Peters
USA

Queen Elizabeth Nationalpark with Safari 2 Gorilla-Tours: Amazing! We highly recommend travelling with Safari 2 Gorilla Tours. Our tour guide Aron made our trip to Queen Elizabeth Nationalpark unforgettable. He was always pleasant and reliable. Thanks to him we got to see so many animals, even a leopard (very rare !) and some lions. He organized even a chimpanzee trekking for us. It was a fantastic experience ! Thanks again Aron !

Safrai 2 Gorrilla Tours 'welcome people from all over the world' except black Africans I contacted Aron in November 2019 to organise a 3 day Uganda Gorilla Trek and Golden Monkey tour from 25 January 2020. As many contributors have already noted Aron is polite, attentive, and responds to emails prompltly regardless of the time of day however once I'd paid the balance of the invoice, Aron went silent.
In my iniitial email to him I had explained that I'm Kenyan and would be travelling to Rwanda from Nairobi, Kenya. As an east African citizen I thought this information was useful in terms of national park fees and so on; little did I know that it would affect my whole Gorilla trek experience.

I'd settled the balance of my invoice in November 2019 and Aron emailed to confirm full payment. I never heard from Aron again except when I emailed him to find out the arrangements for when I arrived in Rwanda. At the time I didn't think much of it as I'd read so many glowing reviews of Aron and his tour company; his attentive nature, professionalism and general good nature. A fortnight or so before my arrival I'd still not heard from him so I emailed to find out the itinerary for when I arrived in Rwanda - nothing. Just a curt response confirming that he had the number for my hotel and presumably (Aron did not confirm) that he would call me at my hotel to arrange a time to pick me up from my hotel.

I arrived at the hotel, following a 10 hour flight from London on Friday, 24 January to find there was no message was left by Aron advising when I'd be picked up the following day. On Saturday, 25 January at about 9 am the receptionist knocked on my door to inform me that a driver had arrived to pick me up and drive me to Uganda. As I'd not had any advance information of this arrangement I was not ready; i hadn't showered or eaten breakfast. And so we did not set off until gone 10 am. This was the first poor service i'd received.

I'd paid for a 3-day Gorilla trek etc which included on the first day a visit to the Rwanda Genocide memorial. When the driver set off we'd been driving and passed a sign to the memorial site, after almost an hour I asked if we were still going to the memoial site, and only then did the driver inform me that due to the late departure he had decided to postpone the visit to the memorial until the return leg of my three day trip. The second poor service i'd received.

Bwindi national park is in Uganda and so I was driven through Rwanda to Uganda via a land border, an eight hour journey that ordinarily shouldn't have taken that long. The third poor service.

During the drive Aron maintained constant communication with the driver - whose name escapes me - and not once did he ask the driver to pass the phone to me so that he could speak to me. By that I mean even welcoming me, asking me how my trip was, finding out if there was anything I needed, any issues or problems with the trip I'd paid for. The fourth poor service I received

When we arrived at Rushaga camp each visitor at dinner was assigned a table with the name of their guide on it; stupidly I immediately thought Ohhh so Aron had sent a driver to pick me up from Rwanda and that now I was going to meet him! How wrong i was. When i sat down expecting to meet Aron who should turn up? but the driver! Cheekily I asked if he was Aron and offended he curtly replied no!. When i asked what happend to Aron he informed me that Aron had been in constant communication throughout the day! When I asked why Aron hadn't even said hello or welcomed me he just said that Aron was on another tour. At that moment I realised what was happening and why. In Aron's eyes I was a black African tourist that yes, had paid for the same service and support that my white counterparts had received but due to his low perception of me and fellow black Africans I did not warrant the same service, attention, or even respect. I did not speak to the driver again for the rest of the evening. I was surrounded by fellow travellers that were accompanied by guides who made them feel welcome, valued and respected; they sat together sharing stories from their travels whilst I and the driver sat silently. Even as I tried to get the driver to understand how insulted and disrespected I felt he just didn't get it. A part of me feels if i was white he wouldn't have found it so hard understanding how poorly I'd been treated. But as a black African what reason did I have to complain? The fifth poor service I'd received

On the second day i was due to visit Mgahinga national park almost a two hour drive away. As debrief started at 8 am we arranged to leave Rushaga Gorilla camp by 6 am; arranging to meet for breakfast at 05:30 am. 06:00 am the driver was nowhere to be found. Finally at 06:30 he appears in the dinning room feigning an alarm malfunction. I had to demand an apology from him. The sixth poor service i'd received.

We arrived at the national park at 08:25. I was the only black tourist and when I asked the guide to summarise the debrief he audibly commented that as I'd arrived late he'd not be able to repeat it for me. Cynically I felt that If I was white he'd problably have ignored the fact that the driver had got me to the debrief late and still gone through the key points. The seventh poor sevice I'd received.

I could go on and on but I won't. I think you get the gist. I never once spoke to Aron, met him or communicated with him during my time in Rwanda and Uganda. I left Rwanda on Tuesday, 28 January 2020 and have delayed posting this review until now to see whether or not I'd hear from Aron. I haven't and I know I never will.

I would never recommend this company to anyone regardless of who you are. I pity and despise racists and would never support a business that openly discriminates against black Africans.

3 day Uganda- Gorilla Trek and Golden Monkeys Would absolutely recommend them! Aaron was very professional when communicating with us. Our driver Martin picked us up in Kigali and he was great! Very professional and answered all our questions safe driver. He arranged all logistics and we were very happy!

Would absolutely recommend Safari 2 Gorilla Tours! Thanks Aaron and Martin for an unforgetable trip!

일처리가 깔끔하고 친절한점이 훌륭했습니다. 카발레에서 당일치기로 고릴라 투어를 진행했는데 정시에 픽업을 나와주었고 투어 끝나고 Bunyonyi 호수를 들러달라는 요청도 들어주었습니다. (5만 실링 지불) 전반적으로 친절하였으며 메일 답장도 꽤 빨라서 추천할만합니다.